Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
FRIENDS OF ALMA FRIA – MEMBERSHIP
There is no fee to become a member at Friends of Alma Fria. Membership is not active until you have received your first member release. Members commit to receiving a minimum of three shipments prior to cancelling. Early termination will result in a $100 cancellation fee.
BILLING: The credit card on your membership account is charged before the release is shipped. The charge will be the retail value of the wines, minus your member discount, and includes any applicable taxes and shipping charges. Charges will vary with each shipment depending on your selections.
SHIPPING: You must be 21 years or older to order and receive shipments. An adult signature is required upon delivery. We strongly recommend delivery of wine shipments to business, rather than to your home address. Because of the adult signature requirement, we are unable deliver to a PO Box. While we do offer discounted shipping, should your club shipment be returned for any reason, the fee to reship would be the full rate charged by the common carrier to Alma Fria. If there has been some sort of error with delivery, we will be happy to work with you to resolve it. All address changes must be received via email or made through your account online. All cancellations and changes must be received at least 2 weeks prior to the scheduled processing date in order to be applied to the upcoming shipment. We do not require credit card changes in writing. Important: you may be responsible for shipping charges and/or restocking fees if you neglect to contact us at least 2 weeks prior to the scheduled ship date.
TEMPERATURE HOLDS: During the hottest and coldest times of the year, we may not ship at all to certain locations, OR at our discretion may elect to ship via temperature-controlled shipping solutions. While we do everything possible to ensure you receive your wine in perfect condition, we cannot control what happens to your shipment in transit. If you feel you have received a damaged bottle, please contact us immediately. PICK-UPS: Releases can be picked up during our scheduled pick-up periods. We cannot hold wines beyond the pick-up period due to limited storage.
CANCELATIONS / HELD MEMBERSHIPS: The Alma Fria Membership will continue until you cancel. If a member shipment has been shipped but not received prior to our receipt of your written cancellation, you will be responsible to pay for that final shipment. Members who cancel their club membership prior to receiving at least three releases will result in an early termination fee of $50 or repaying the cost of discounts received, whichever is greater. Members can also opt to skip one shipment by placing their membership on hold. Please contact us and we will be happy to assist you.
Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use, and safeguard the personal information you provide to us on our site.
I. WHAT KIND OF INFORMATION DO WE COLLECT FROM YOU WHEN YOU VISIT OUR SITE?
When you visit almafria.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system you are using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better. We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.
II. SHARING OF PERSONAL INFORMATION – WE DON’T DO IT.
Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.
III. NEWSLETTER OPT-OUT.
If you have chosen to opt into our newsletter or marketing emails and later decide to opt out, we have a simple unsubscribe form that will let you get off our email list.
IV. CONSUMER INQUIRIES AND PRIVACY.
If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.
V. PROTECTING YOUR INFORMATION.
All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.
LEGAL AGE REQUIREMENTS: You must be 21 years of age or older, to order or receive alcoholic beverages from Alma Fria. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Alma Fria are not for resale and are for personal consumption only.
WARNING: Drinking distilled spirits, beer, wine, and other alcoholic beverages may increase cancer risk and cause birth defects if consumed during pregnancy.